There has been unheard-of growth in the e-commerce sector in recent years. Leading companies in this growth have been Shopee, especially in the Southeast Asian regions. Even if consumers have greatly benefited from the convenience of making online purchases, the question of “at what cost?” remains unanswered.
Shopee Express is the logistics division of the company committed to guaranteeing timely and reliable delivery. This is a component of the online retail supporting infrastructure. On the other hand, the truck drivers and warehouse employees—who are occasionally referred to as the backbone of the e-commerce boom—present a different picture.
Over the course of the past several days, allegations have been raised that suggest Shopee Express is involved in labor abuses that put the company in a precarious position from an ethical standpoint. The employees in question assert that they were subjected to long workdays, low pay, and a lack of job security while they were employed there.
The company’s attempts to improve its workers’ capacity to do their jobs well directly put them under a great deal of stress. Interviewing both current and former employees reveals a culture that puts a relentless focus on meeting delivery goals. Many times, this culture comes at the price of the happiness and health of the employees of the company.
Businesses have responsibilities and customers have influence.
We have a duty as customers to look into the true cost of the comforts we take for granted. Businesses like Shopee need to model fair treatment of their staff by their actions. All things considered, employee rights should never be sacrificed in order to achieve corporate success.
Investigating the labor methods used by Shopee Express is a wake-up call for the general labor standards in the sector. It is past time the major players in the e-commerce industry set an example and set a benchmark for moral labor standards in the digital age. The time is now.
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