Middle managers play a crucial role in the day-to-day office operations. As the trend of remote work has increased, the role of the remote manager has also become very significant. But what is middle management? Middle management refers to the managers who are below the top-level management of an organisation. Middle managers are responsible for running and controlling an organisation. It means that the middle manager serves as an intermediary between the top-level management and the working staff of an organisation. Middle managers are an important need for any organisation because, without them, an organisation cannot work. We are here with 5 characteristics of a good middle manager.
One of the skills which a middle manager needs is that they should have realistic expectations from the working staff. By realistic expectation, we mean setting specific standards but also being honest about what an employee can accomplish within a specific period of time. A middle manager should not overload the employee with lots of tasks, as it can hamper their productivity.
The value of a middle manager plays a vital role in their ability to connect the goals of the upper management with the daily work of the working staff. The middle managers have to ensure that everyone in the organisation is satisfied and follows the rules and policies. Middle managers motivate the team members to perform their best.
Support from mentors provides a comfortable space for middle managers to discuss various challenges, share their inner feelings, and seek guidance. This support from mentors enhances the job satisfaction of the middle managers and also leads to a healthier work-life balance.
Resources refers to the tools that support the middle managers to perform their duties effectively. If a middle manager has good resources, it enables them to organise and lead their team more efficiently. Resources also help the middle managers to resolve various departmental issues.
It is one of the must-have characteristics to become a good middle manager. Employees want trustworthy managers so that they can speak their heart out without having a fear that you will discuss with anyone else. If you are unable to keep gossip stuff to yourself, this can lead to your distance with the employees and can also affect the working conditions.
Communication is one of the major characteristics of a good middle manager. Good communication skills help in better communication with the employees and upper management. Effective communication is vital to maintain the transparency in the organisation.
Middle managers should have the ability to manage stressful situations logically and with patience. As they are responsible for daily operations, middle managers are the foremost authority the employees reach up to when the working staff have any problem related to the workplace.
The ability to empathise with the employees is the must need characteristic of a good middle manager.They can practise empathy by listening calmly to the employees and also understand when unexpected circumstances impact the employee’s performance.
As middle managers have to handle day to day operations of an organisation, leadership is a major characteristic. A middle manager with strong leadership qualities can make the employees feel motivated, enhance their productivity which leads to the growth in overall organisational performance.
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